Privacy Policy

Last Updated: October 27, 2025

1. Introduction

ErgoHaus DE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ergohaus.de (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us via email or contact forms
• Participate in surveys or feedback forms

This information may include your name, email address, and any other information you choose to provide.

Usage Data

We automatically collect certain information about your use of our Service, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Legitimate Interest: To provide and improve our Service, detect fraud, and ensure security
• Contractual Obligation: When processing is necessary for a contract with you

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Send newsletters and educational content
• Respond to your inquiries and support requests
• Analyze Service usage to improve functionality
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operating our website (hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition (you will be notified)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Other appropriate transfer mechanisms as defined by GDPR

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request processing restriction under certain circumstances
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at: [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: ErgoHaus DE, Friedrichstraße 88, 10117 Berlin, Germany
• Phone: +49 30 5555 8811

14. Supervisory Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this would be:

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153, 53117 Bonn
Email: [email protected]
Website: www.bfdi.bund.de